At 911EDA, our commitment to accuracy, transparency, and trustworthiness is unwavering. We recognize that errors, while unintended, can occasionally occur. Our Corrections Policy outlines the procedure we undertake to address such inaccuracies, ensuring that our stakeholders always have access to correct and updated information.
Self-Review: Our teams conduct regular reviews of our published content and reports to identify and correct any discrepancies.
External Feedback: We appreciate and rely on feedback from our stakeholders, clients, and the general public to point out inaccuracies.
Errors are categorized to determine the required action:
Minor Errors: These do not significantly change the overall meaning or interpretation of the information, e.g., typographical errors, formatting issues.
Major Errors: These can change the interpretation or meaning of the content and may impact decisions or opinions based on it, e.g., factual inaccuracies, data errors.
Minor Errors: Corrected immediately upon identification, with a note added to the digital content’s footer mentioning the date and nature of the correction.
Major Errors:
Immediate Action: As soon as a major error is identified, the content in question is temporarily removed or flagged until correction is made.
Correction Note: Once corrected, the content will carry a prominently placed correction note detailing the error, the correction made, and the date of the correction.
Public Notification: In cases of significant errors, especially where public opinion or decisions might have been influenced, a public notice or retraction may be issued across our platforms.
Training: Regular training sessions are held for our staff to minimize the occurrence of errors and to emphasize the importance of accuracy.
Quality Control: Multiple layers of review are implemented before publishing any content, including fact-checking, proofreading, and peer reviews.
Open Channel: We maintain an open channel for stakeholders to report inaccuracies. This can be done through our website, email, or official social media platforms.
Acknowledgment: All feedback received about possible errors will be acknowledged within 48 hours, ensuring stakeholders know their concerns are being addressed.
At 911EDA, we believe that trust is built on a foundation of transparency and accountability. Our Corrections Policy ensures that we swiftly and transparently address inaccuracies, reaffirming our commitment to providing accurate and reliable information at all times.
Organizational and Publishing Policies
